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Privacy policy

Privacy Policy

Sacred Kaos is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. What Information We Collect

 

We may collect the following types of personal information when you interact with us:

Personal details (name, email address, phone number, billing and shipping address)

Payment information (processed securely through third-party payment providers, we do not store credit card details)

Order history and transaction details

Account information (if you create an account on our website)

Communication records (emails, messages, or inquiries sent to us)

Website usage data (IP address, browser type, pages visited, and cookies where applicable)

 

2. How We Collect Your Information

 

We collect personal information in the following ways:

• Directly from you when you place an order, create an account, subscribe to our mailing list, or contact us

• Automatically through our website when you browse, using cookies and analytics tools

• Through third-party services such as payment processors and social media platforms

 

3. How We Use Your Information

 

We use your personal information for purposes including:

Processing and fulfilling orders (shipping, payments, and customer service)

Communicating with you (order updates, promotions, and responding to inquiries)

Improving our website and services through analytics and customer feedback

Complying with legal and regulatory requirements

 

We do not sell or rent your personal information to third parties.

 

4. How We Store and Protect Your Information

 

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes:

• Secure storage and encrypted payment processing

• Restricted access to personal data

• Regular security updates and monitoring

 

If we no longer need your information, we will securely dispose of it in accordance with Australian law.

 

5. Disclosure of Your Information

 

We may share your information with:

Service providers (such as shipping and payment processors) to fulfill your orders

Legal authorities if required by law

Third-party marketing platforms (only if you have given consent to receive marketing communications)

 

6. Your Rights and Choices

 

Under Australian privacy law, you have the right to:

Access and correct your personal information held by us

Request deletion of your personal data (subject to legal obligations)

Opt-out of marketing communications at any time

 

To exercise your rights, please contact us using the details below.

 

7. Cookies and Online Tracking

 

We use cookies and tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

8. Changes to This Privacy Policy

 

We may update this policy periodically. The latest version will always be available on our website.

 

9. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

Sacred Kaos

Email: [email protected]

Website: sacredkaos.com

 

 

Last Updated: 29/03/25